Discrimination is Against the Law

Kindred Healthcare, LLC (“Kindred”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Kindred does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

To assist individuals with disabilities in communicating effectively with us, Kindred provides free aids and services to our patients and their families, our team members, and individuals inquiring about Kindred services, such as:

  • Qualified sign language interpreters; and
  • Written information in other formats (large print, audio, accessible electronic formats and other formats).

For those whose primary language is not English, Kindred also provides free language services to our patients and their families, our team members, and individuals inquiring about Kindred services, such as:

  • Qualified interpreters; and
  • Information written in other languages.

If you need these services, please contact our Compliance department at 1.800.545.0749.

If you believe that Kindred has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Kindred Compliance Department 680 South Fourth Street Louisville, KY 40202

Phone: 800.545.0749 Fax: 502.596.4268 Email: compliance@kindred.com

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, contact our Compliance department at 1.800.545.0749.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue SW Room 509F, HHH Building Washington, DC 20201Phone: 1.800.368.1019 TTD: 800.537.7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Reach out to us to reach your patients.

© 2019 Lacuna Health

© 2019 Lacuna Health