Our 24/7 RN-led call center was built off the experience of serving one of the largest post-acute companies in the country. We understand the tenuous position of patients or members when transitioning from one acute or post-acute setting or service to another.
With clinical outbound, inbound, and after-hours capabilities, we can quickly assess progress or decline and provide recommendations for services and/or solutions based on those assessments.
With the experience of over 250,000 clinical interactions annually, we have developed the data intelligence and clinical best practices to guide patients through transitions and the journey towards health and recovery.
These interactions provide data points that we continually analyze. This allows us to assess the risks and requirements for every interaction and guide patients or members to the right care at the right time and at the right cost.
Every day we look for new and better ways to partner with health plans, health systems, provider groups and other strategic market partners to deliver innovative and ROI-proven solutions. Every partner has unique needs and is increasingly managing an evolving mix of fee-for-service and value-based objectives.
But no matter the reimbursement models or incentives, patient engagement and effective care coordination are essential components for managing health and recovery. We offer an array of customizable solutions and the clinical expertise of an RN-led team to partner with a wide variety of providers and payers operating in fee-for-service and value-based reimbursement models.
A small offering of the clinical gaps we identify and manage includes:
Paula Gisler, Administrative Director of The University of Louisville Hospital Stroke Center
Lacuna partners with GAPS Health to help them implement an integrated care model consisting of the following four pillars:
Lacuna couples its RN-led CCM and aftercare solutions with GAPS’ physician-led clinical model to help SNFs and ALFs optimize outcomes, improve compliance and maximize financial efficiency.
© 2019 Lacuna Health
© 2019 Lacuna Health