Supporting the Care of Your Entire Practice

We are more than an answering service – but also your answering service. With RN-led teams can also handle everything from nurse triage to remote patient monitoring, we simplify and improve the experience for you and your patients.

Call Center Solutions Connecting You to Your Patients

24/7 Answering Services

The Cost-Efficient, Overhead-Reducing Answer to Your Service Needs.

24/7 Nurse Triage Services

Utilizing Schmitt-Thompson Protocols, the Gold Standard in Telephonic Assessment.

Over 2,200​ physicians, 80​ hospitals, as well as ACOs and skilled nursing centers have trusted us to be their medical call center.

Built on the foundation of one of the largest healthcare organizations in the U.S., we've engaged over one million patients.

Telehealth for Improved Care and Revenue
Remote Patient Monitoring

In 2019, CMS approved new CPT codes for remote patient monitoring (RPM). Practices with innovative RPM services can improve care and efficiency while increasing revenue.

Chronic Care Management

We remove barriers to implementing a chronic care management program, making it easier to execute CMS-sponsored programs for your chronic care patients.

Meet the People Behind the Call
Meet the People Behind the Call

Built on the foundation of one of the largest healthcare organizations in the U.S., we've engaged over one million patients.

What You Need, When You Need It

24/7 Answering Services

24/7 Nurse Triage

Outbound Call Campaigns

Appointment Scheduling

Remote Patient Monitoring

Chronic Care Management

Care Transitions

Reach out to us to reach your patients.

© 2020 Lacuna Health

© 2020 Lacuna Health